Shipping policy

Hollow Vision — Shipping Policy

At Hollow Vision, we deliver each order with care, precision, and a refined client experience.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).
During peak periods, slight delays may occur. You will be notified if needed.

Shipping Rates & Delivery

Shipping rates are calculated at checkout.

Estimated delivery times:

Standard (U.S.): 3–7 business days
Expedited (U.S.): 2–3 business days
International: 7–14 business days

Delivery times are estimates and may vary based on carrier conditions.

Complimentary Shipping

We are pleased to offer complimentary standard U.S. shipping on all orders over $75 (after discounts, before taxes).

This benefit is automatically applied at checkout—no code required.

Elevated Shipping Experience

To better serve our clients:

Orders qualifying for complimentary shipping are prioritized for processing
Packaging is designed to maintain the integrity and presentation of each garment
Optional expedited shipping upgrades remain available at checkout

Order Tracking

Once shipped, you will receive a confirmation email with tracking details.

Shipping Address

Please ensure all shipping details are correct at checkout. Hollow Vision is not responsible for delays caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is delayed or marked delivered but not received, please contact the carrier first. Our Client Care team is available if additional support is needed.